Our Services
Managed IT Support
We provide comprehensive IT support with 24x7 helpdesk availability, ensuring your business runs smoothly. Our services include user support, remote troubleshooting, onboarding and offboarding of users and devices, patch and update management, and monthly incident reporting. With proactive IT management, we prevent issues before they impact your operations.
Cloud Solutions
Leverage the power of the cloud to optimize your business. We assist with Microsoft 365 and Google Workspace setup, Azure VM provisioning, cloud migration from legacy systems, hybrid cloud integration, and security configuration. Our solutions ensure seamless cloud adoption, enhanced collaboration, and scalable infrastructure.
Cybersecurity Services
Protect your business from evolving threats with enterprise-grade cybersecurity. We offer antivirus and endpoint protection, firewall rule management, multi-factor authentication (MFA), email threat protection, anti-phishing measures, and security policy enforcement. Our proactive approach keeps your systems and data safe at all times.
Device & Infrastructure Management
Ensure all your hardware and networks are reliable and optimized. We support desktops and laptops (Windows/macOS), configure network devices like routers and firewalls, set up printers and NAS servers, and continuously monitor device health. Our goal is to maximize uptime and maintain operational efficiency.
Backup & Disaster Recovery
Safeguard your critical business data with robust backup and recovery strategies. We provide cloud backup for M365 mailboxes and SharePoint, endpoint and server image backups, off-site replication, regular backup testing, and business continuity planning—so your data is always protected and recoverable.
Process Automation
Optimize workflows and increase efficiency with smart automation. We identify repetitive tasks and implement automated solutions, including Robotic Process Automation (RPA), to save time, reduce errors, and enhance overall business productivity.
IT Consulting & Audits
Make informed technology decisions with expert IT consulting. We conduct infrastructure and security audits, draft IT policies, assist with compliance (ISO, GDPR, etc.), and create technology roadmaps. Our goal is to align your IT strategy with your business objectives and ensure future-ready operations.
Monitoring & Maintenance
Stay ahead of potential issues with proactive monitoring and maintenance. We continuously track the health of all managed assets, send automated alerts, generate monthly status reports, monitor uptime, and perform trend analysis—keeping your IT environment stable and efficient.
Mobile Device Management (MDM)
Manage and secure mobile devices with ease. We enroll devices via Microsoft Intune or NinjaOne, push configurations and security policies, enable remote wipe and lock capabilities, and enforce compliance based on device health and location.
FAQs
What types of businesses do you support?
We support businesses of all sizes—from startups to established enterprises—across industries such as finance, retail, technology, and customer service. Our solutions are fully customizable to meet your operational and technical needs.
Do you offer support for international clients?
What is RPA, and how can it help my business?
How secure are your remote IT services?
What’s the difference between IT Helpdesk Support and Managed IT Services?
Robotic Process Automation (RPA) uses software “bots” to automate repetitive business tasks like data entry, reporting, and workflow management. It saves time, reduces human error, and improves productivity.
Our 24/7 IT Helpdesk Support focuses on resolving day-to-day issues quickly—like troubleshooting, password resets, and software errors.
Managed IT Services, on the other hand, offer a more comprehensive, proactive approach—covering network monitoring, system updates, data backups, and long-term IT management.
Yes. Sonetri Solutions proudly supports clients around the globe through remote IT management and helpdesk services. Our team is equipped to handle international time zones and communication efficiently.
Security is our top priority. We follow strict access controls, multi-factor authentication, and encrypted remote connections to ensure your data and systems are protected at all times.
Can I customize the services I subscribe to?
Absolutely. Every business has unique needs, and we tailor our IT service plans based on your budget, workload, and priorities. You can scale up or down anytime as your business evolves.
How does Sonetri ensure consistent service quality?
We use proactive monitoring tools, ticket tracking systems, and performance metrics to ensure service consistency. Regular reporting keeps you informed about the health and performance of your IT systems.
How do I get started with Sonetri Solutions?
It’s simple, contact us through our website or email. We’ll schedule a consultation to understand your needs, then provide a customized proposal with clear pricing and implementation steps.
